About

About Us

Chai Tea: Embracing Tradition and Sustainability for Over Three Decades

A Legacy of Innovation and Commitment

Founded in 1988 in the heart of the Australian bush, Chai Tea has always been deeply connected to nature, community, and a simpler way of living. Based within a land-sharing cooperative, we proudly operate completely off-grid, powered by the sun and surrounded by forest. For us, sustainability isn’t just part of the business—it’s part of everyday life.

Crafting Chai with Love

Every batch of Chai Tea is blended and hand-packed in our much-loved “Chai Shed”, tucked away among the trees. It’s here that we carefully create our range of thirteen loose-leaf blends, using quality ingredients and plenty of care.

The Chai Shed is more than just a workspace, it’s a gathering place. Friends, neighbours, and visitors often stop by, drawn in by the warm aroma of spices drifting through the bush. It’s a place filled with conversation, laughter, and the comforting scent of chai, where every blend is crafted by hand and shared with pride.

Sustainability at the Core

At Chai Tea, sustainability isn’t just a buzzword – it’s our way of life. Our packaging choices mirror our values: biodegradable cellophane and cardboard are used for most products This mindful approach reduces our ecological footprint while ensuring our products reach you with their flavours and aromas intact. Some of us even boast riding e-bikes to work which have been charged on solar power!

Innovations

For many years, we resisted the move to tea bags, preferring the quality and flavour of loose-leaf tea. When we finally discovered a biodegradable material that met our standards, we knew we had found the right solution.

Today, our tea bags are made from Neo-Soilon, a plant-based fabric produced from non-GMO sugarcane waste. This allows us to offer the convenience of tea bags while staying true to our commitment to quality and environmental responsibility.

Advocating Ethical Practices

Beyond caring for the environment, we’re passionate about supporting the people behind our tea and promoting sustainable farming practices. A trip to Sri Lanka gave us the opportunity to visit our Organic tea suppliers and see firsthand the incredible work happening on the ground. We experienced their Biodynamic farming methods, learned the art of tea tasting, and saw how deeply they invest in their community.

From medical clinics and childcare facilities to preschool and primary education for farm workers’ children, the support provided goes far beyond tea production. The farms have also embraced initiatives such as recycling programs, solar power, and paid maternity leave, helping to create a healthier and more sustainable future for their workers and families.

These experiences strengthen our connection to the tea we share and ensure that every cup supports both the people who grow it and the people who enjoy it.

Community and Connection

Chai Tea grew from a shared vision among neighbours living and working together in a unique coastal community. Built on cooperation, connection, and a love of simple, sustainable living, those values continue to shape everything we do today.

Over the years, we’ve become much more than a tea business. We’ve built a community of chai lovers across Australia who share our appreciation for quality, consistency, and the simple pleasure of a great cup of chai. Whether you’ve been drinking our blends for decades or have only recently discovered us, we’re grateful to have you as part of the journey.

Celebrating Mother India’s Gifts

Central to our philosophy is our reverence for Mother India’s culinary t

reasures, especially the aromatic blend of spices found in traditional Masala Chai. Our Rainbow Chai range embodies this spirit, inviting you to savour a taste that’s both timeless and comforting.

Join Our Journey

As we continue to grow, we love hearing from the people who make our journey possible. Whether you have feedback, a question, or simply a chai story you’d like to share, we’d be delighted to hear from you.

Whether you’ve been enjoying our blends for years or are discovering Chai Tea for the first time, we warmly welcome you to connect with us. Together, let’s celebrate the simple pleasure of great chai, thoughtfully crafted and responsibly sourced.

Contact Us

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