About
About Us
Chai Tea: Embracing Tradition and Sustainability for Over Three Decades
A Legacy of Innovation and Commitment
Established in 1988 in the heart of an Australian forest, Chai Tea stands as a beacon of sustainability and tradition. Nestled within a community/land sharing cooperative, we proudly operate “off the grid,” powered entirely by solar energy. This commitment extends beyond our office—the homes of our dedicated team members also thrive on renewable resources.
Crafting Chai with Love
Step into our beloved Chai Shed, where the magic unfolds. Here, amidst the tranquil forest surroundings, we blend and hand-package our nine exquisite looseleaf blends with utmost care and devotion. This authentic approach not only preserves the rich flavours of India but also reflects our deep-rooted environmental ethos.
Sustainability at the Core
At Chai Tea, sustainability isn’t just a buzzword—it’s our way of life. Our packaging choices mirror our values: recycled cardboard for Chai boxes and biodegradable cellophane for the bulk lines. This mindful approach reduces our ecological footprint while ensuring our products reach you with their flavours and aromas intact. Some of our team even boast riding e-bikes to work which have been charged on solar power!
Innovations
After years of resisting the trend, we finally started producing tea bags once we found the biodegradable material to make a quality bag. We now use a fabric called Neo-soilon made from non-GMO sugarcane waste.
Advocating Ethical Practices
Beyond environmental stewardship, we champion fair labour practices and sustainable agriculture. Our journey to Sri Lanka was transformative, allowing us firsthand insights into our tea suppliers’ community care, organic farming methods, and the intricate art of tea tasting. We saw firsthand the medical clinics, pre-school and primary schools for children of the farm. Even recycling, solar power and maternity leave are innovations the farm has provided. These experiences enrich our products’ benefit to you the consumer and the producers.
Community and Connection
Rooted in a cooperative partnership among neighbours who share a beach and a vision, Chai Tea thrives on communal values and practical convenience. Over the years, we’ve become more than a business—we’re a cherished part of the Australian chai-loving community, united by our passion for quality and consistency.
Celebrating Mother India’s Gifts
Central to our philosophy is our reverence for Mother India’s culinary treasures, especially the aromatic blend of spices found in traditional Masala Chai. Our Rainbow Chai range embodies this spirit, inviting you to savour a taste that’s both timeless and comforting.
Join Our Journey
As we continue to grow, we welcome your feedback, queries, and stories. Whether you’re a longtime enthusiast or discovering us for the first time, we invite you to connect with us. Let’s share in the joy of chai and sustainably sourced goodness.
Contact Us
Feel free to reach out:
- Address: Chai Tea, PO Box 70, Bonville NSW 2450
- Phone/Fax: 02 6653 4150
- Email: rainbow@chai.com.au
Embrace Sustainability, Enjoy Tradition
At Chai Tea™, our journey is fuelled by a happy, ethical outlook. We invite you to indulge in the warmth and flavour of our chai, knowing that each cup supports a legacy of sustainability and community.
Warm regards,
The Chai Team
Top of Form
Bottom of Form
Rainbow Chai supports the rights of workers and sustainable agriculture. Ethical and sustainable business practices are very important to us, as is Organic farming. Going to Sri Lanka and educating ourselves first hand about the way our tea supplier takes care of it’s community, the growth cycles of tea plantations, organic farming amongst agricultural giants, and the fine art of tea tasting was one of the most exciting steps in our company’s journey.
Our collective partnership suits us all, marrying our communal intentions with a practical convenience that serves everyone. We are all neighbours, and share the same beach, so that also helps us run things with great ease!
We endeavour to run the Rainbow Chai Co. with a happy, ethical outlook, and bring quality and consistency to our customers.
All of us at Chai Tea™ have long been enamoured of Mother India and her bountiful gifts. We believe the unique combination of spices in a traditional Masala Chai, present in our Rainbow Chai range, to be one of these bountiful gifts, and we take great pleasure in sharing it with you.
We would love to hear from you – whether it be a query, a problem with this site, a favourite recipe, a wholesale request from retailers, a love letter…
Rainbow Chai has been around so long, we are like family to many Chai Lovers around Australia & get love letters from our adoring devotees, many of whom have been drinking our Chai for decades now. (See our Love Letters!)
We love to sell unpackaged bulk chai to food co-ops & health food stores. We actively work to reduce our ecological footprint upon the Earth, whenever possible.
Chai Tea
PO Box 70
Bonville NSW 2450
Ph/Fax: 02 6653 4150
